What should I check if a password-reset email does not arrive?
Staff Q&A from the 63Hours team.
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Check the spelling of your account email, then look in spam or junk folders. Use the newest reset message if you requested more than one. If nothing arrives, contact the school privately rather than posting your email or reset link here. Never share the link itself; it can give someone access to your account.
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Discussion prompt: What details can I safely include in a private support request?